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24-Hour Call Center

The National Center for Missing & Exploited Children® Call Center operates 24 hours a day, 7 days a week. If you have information about a missing child or suspected child sexual exploitation, report it to 1-800-THE-LOST® (1-800-843-5678).

Callers without access to the USA 800/toll-free telephone system may dial 001-703-522-9320 to reach the Call Center. This is not a toll-free number.

Caller location Toll-free/Phone-free number
USA1-800-843-5678
USA TDD1-800-826-7653
Australia011-800-0843-5678
Canada800-843-5678
Europe00-800-0843-5678
Hong Kong022-800-0843-5678
Japan011-800-0843-5678 or 0062-800-0843-5678
Mexico001-800-843-5678
South Korea001-800-0843-5678
Taiwan00-800-843-5678

NCMEC's Call Center offers

  • Toll-free numbers for all the countries/regions listed above.
  • Recording of all calls.
  • Caller ID.
  • Language services.

NCMEC's Call Center receives calls for service from

  • Families and law enforcement agencies reporting a missing child and seeking assistance in their search.
  • People reporting the sighting of a missing child.
  • People requesting safety information to better protect their children.
  • People reporting child sexual exploitation.
  • Professionals seeking resources to assist in missing and sexually exploited child cases.
  • Families needing reunification assistance once their child is found.

NCMEC's CyberTipline®

CyberTipline logo

NCMEC operates the CyberTipline which receives tips and leads regarding suspected crimes of child sexual exploitation. To report child sexual exploitation online, visit NCMEC's CyberTipline or call 1-800-843-5678.

 National Runaway Safeline

NRS logo

NCMEC's Call Center has established a system of networking calls regarding runaway children to the National Runaway Safeline in Chicago, Ill.

This sharing of information ensures both agencies can speak with the caller about the runaway child to learn any necessary facts needed to best assist without either organization duplicating services or efforts. Visit the National Runaway Safeline online at www.1800runaway.org.

Copyright © 2014 National Center for Missing & Exploited Children. All rights reserved.

This Web site is funded, in part, through a grant from the Office of Juvenile Justice and Delinquency Prevention, Office of Justice Programs, U.S. Department of Justice. Neither the U.S. Department of Justice nor any of its components operate, control, are responsible for, or necessarily endorse, this Web site (including, without limitation, its content, technical infrastructure, and policies, and any services or tools provided).